About LCC Business Travel

With Business Travel Lufthansa City Center, you will enjoy the personal attention of an owner-operated travel agency, while benefiting from the many advantages of an international travel agency network. Our offers and services are specially tailored to meet your needs. Every staff member has the expertise, the passion for their work and the connections to provide you with tailor-made solutions and the service that goes with them.

Our service quality is controlled by a quality management system that meets the international DIN EN ISO 9001:2008 quality standard. This means that all of the measures and procedures required to implement our quality policy effectively are set out in a binding form.

Our priority is not only the quality but also the efficiency of our services. We therefore place an emphasis on the sustainability of products and considerate use of environmental resources.

Enter the world of tailor-made business travel!

With approximately 650 branches in more than 80 countries, Lufthansa City Center is represented in important cities around the world. In its domestic market in Germany, it has an extensive network of 300 agencies and airport offices employing about 2,500 staff – worldwide, Lufthansa City Center actually has more than 5,000 employees. Since it was founded in 1991, the network of Lufthansa City Center travel agencies has become one of the fastest growing travel agency organisations in the world.

Owner-operated travel agencies – a comforting feeling Enjoy the benefits of an owner-operated network of travel agencies: fast decision-making processes and a clear customer focus make even a company as large as this a place in which the personal needs of every individual can be met. Even changes to a trip at short notice are not a problem and will be organised quickly and flexibly.

Business is not transacted between companies but between people. Expert staff ensures that this process takes place in a professional way. At the same time, if you call your Business Travel Lufthansa City Center, you will not be greeted with the atmosphere of a call centre but with warm and friendly assistance. We know your requirements, your destinations, your travel policy and your accounting procedures.

At Business Travel Lufthansa City Center, you can rely on our highly trained and motivated staff. From trainees to the management board: in special seminars we develop the technical and management skills of every individual employee. For this purpose, we have designed an innovative range of courses as part of our Business Travel Academy – together with established partners in this fi eld. The staff development programmes are updated regularly, taking into account all of the latest developments in the world of business travel and the changing needs of orporate customers. This commitment to the professional development of our employees ensures that we have a low rate of staff turnover and provides you with trusted partners and a more efficient service.